Job Opportunity at Factorytalk

Company Overview

Factorytalk is a leading supplier to the Pharmaceutical, Biotech, Medical Device, and other regulated industries. We specialize in software products and consulting services for digitalization of GxP regulated manufacturing (often called Pharma 4.0). Our team of experts operate across Asia, Europe, and the US from our offices in Bangkok, Thailand, and Daresbury, UK, covering multiple languages and timezones, with vast experience of local, regional, and global projects.

1. Available Position Title: Business Analyst

Responsibilities:
• Participate proactively in requirement gathering sessions with our customers
• Provide analysis input for Product Owner during high-level product roadmap creation and
maintenance
• Breakdown high-level product features and roadmap into small user stories
• Write clear, concise, complete, and unambiguous user stories for development teams
• Participate in agile software development as an assistant to the Product Owner.
• Communicate business needs with development team using process flow diagrams
• Illustrate user journey using wireframes and use case diagrams
• Define “Definition of Done” by writing acceptance criteria for user stories in behavior-driven
fashion
• Collaborate with development team to make user stories “Ready for Development”
• Be responsible of user stories quality by regularly doing and facilitating backlog grooming
• Perform user acceptance testing together with development teams for work completeness

Qualification:
• BSc in Computer Science, Engineering or relevant field
• Experience as a Business Analyst, Software Analyst or similar requirement gathering role
• Proficiency with idea visualization
• Good verbal and written communication skills in English and Thai
• Working knowledge of UML tools (e.g. User Flow Diagram, Sequence Diagram etc)
• Problem-solving attitude
• Collaborative team spirit
• Experience in enterprise solutions (e.g. ERP etc) and manufacturing will be a plus

What we offer:
• Competitive Salary and Increment every year
• 5 day work week and 12 day vacations
• Fixed Bonus
• Transportation Allowance
• Provident Fund 3 – 15%
• Medical Insurance and Annual Medical Check-up
• Educational Assistance and Financial Assistance
• Annual Outing, New Year Party, and Team Building Activities
• Birthday Gift/Celebration
• Flexible work from home

2. Available Position Title:  Software Quality Specialist

Responsibilities:
• Reviewing software requirements and preparing test plans and scenarios
• Perform both manual and automation testing
• Perform functional testing for web application on client and server sides
• Executing tests on software usability
• Design, develop, and execute automated regression testing
• Perform failure analysis and report software bugs to development team to ensure the best software quality and user experience
• Perform performance testing to ensure system reliability, capacity, and scalability
• Prepare tasks and documents with high quality
• Finish task assignments in-time
• Alert and work with managers on task achievement and raise issues and risks in time to allow for smooth running of projects
• Perform other related duties as assigned

Qualification:
• 3-5 years of experience in testing
• Bachelor’s degree in software engineering field (Computer Science, Computer Engineer, Engineer or related IT field)
• Knowledge or experience with some automated software testing tools e.g. Cypress, Robot framework
• General understanding in IT and typical business software applications
• Good analytical skills
• Detailed knowledge of application functions, bug fixing, and testing protocols and methods
• Good interpersonal and communication skills
• Flexible and adaptable to changing priorities
• Likes to work in a team focused on customer success
• High-quality mindset to complete deliverables on time and with accuracy

3. Available Position Title: Middle/Senior Developer (.Net) ’

Our business is growing rapidly and we are seeking talented staff to join our Bangkok office at our sister company BatchLine. BatchLine is a cloud-based Electronic Batch Record (EBR) software focused on
electronic management and recording of manufacturing process in the GMP industries.

Qualification
• Bachelor’s degree or higher in Computer Programming, Software Engineering, Information Technology or related field
• 3-5 years of direct experience as an application developer using ASP.NET platform
• Good understanding of Object-Oriented Programming
• Have an excellent understanding of the software development life cycle
• Excellent communications skills in English both oral and written, interpersonal, organizational and presentation skills
• Able to work under pressure and deliver under tight deadlines
• Desire to continuously learn and improve skills and knowledge

Plus experiences
• Have some knowledge of relevant software programming languages, databases, and development environments (C#, .NET CORE, MVC, Entity Framework, Structuremap, Bootstrap, KnockoutJs, Angular, NodeJs, SQL server, Azure portal, and/or other modern frameworks and technologies)

Job Description
• Work in a team that uses Scrum and Kanban for project management, using Azure Devops to track work.
• Do the object oriented analysis, design, and programming (OOP).
• Develop and maintain web-based application, database systems.
• Develop software application including design and coding, and interfaces to other systems
• Run all developments tests to ensure that the software is complete and ready to release
• Produce the high quality deliverables including test effort estimates, test scripts, test data, test execution, test execution logs, defect logs, test progress reports and regression test scripts
• Build out test repository and document all test cases, document and report test progress, status and incident tracking
• Ensure that all deliverables are delivered and maintained in accordance with the internal and external defined testing standards through complete, accurate and traceable information
• Deliver project deliverables to meet agreed schedules without compromising quality
• Communicate with Project Manager or client on the progress of assignments on the agreed schedules. Alert Project manager in advance when deliverables may not be achieved to allow enough time for the sensible course of action
• Seek assistance from team members or Project Manager to understand the impact of functional solution designs in order to ensure that enhancements have adequate test coverage
• Mentor development team to allow for skill/knowledge development through advice, coaching, and training opportunities.
• Occasionally, travel to client locations to support the integration of the developed software
• Perform other related duties as assigned.