Job opportunity at Palo Alto Networks
Available position: Associate Systems Engineer (Presales Engineer)- SE Academy
Our Mission
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
FLEXWORK is an employee-centric reimagining of how we work. We built FLEXWORK based on employee feedback – it is about flexibility, trust, and choice whenever possible. It’s been a journey of disruption that has yielded the best of our values. We offer as much flexibility as possible, and choices that enable you to be most productive, including benefits that meet your needs and learning opportunities that you feel passionate about.
Your Career
We are looking for new candidates to join our Systems Engineering Academy. This would be for positions based in Bangkok starting in November 2023.
As an Associate Systems Engineer you will join a cohort of recent technical college graduates for an intense immersion into cybersecurity, Palo Alto Networks technologies, automation, and on-the-job learning. This program includes up to 12 months of formal technical instruction with hands-on lab work, both group and individual projects, technical study, and professional skills development. As you advance through the program you will be placed for up to 6 months with various Systems Engineering (SE) teams to learn how to support customers in the presales process.
While ramping up on the Academy development track, you will work alongside other SE teams to learn and support the other critical work with customers within the presales process. As part of your development, you will work as a technical advisor in tandem with our sales and channel partners on customer engagements, establishing relationships with customers with the goal of helping them ensure each day is more secure than the one before.
Upon completion of the program, you will have gained proven technical and professional skills, shown qualification across multiple certifications, and rotations with senior SEs. With this experience, our intent is to place you into a field SE position or positions within other departments at Palo Alto Networks based on business needs. Regardless of the opportunities that may be available at the end of the program, our focus will be for you to work with best-in-class cybersecurity experts to develop a deep technical understanding of cybersecurity products, integrations, and the critical cyber threats facing our potential customer’s environments.
We expect office-based employees to be in the office four days per week, with one day working from where they choose. We believe being together facilitates casual conversations and those magic moments where we can work on issues and ideas informally. These moments build capability and deepen trusted relationships and allow our people to feel safe in taking risks and being disruptive. Like so many companies, we are working through the details and things could change …. but in general if a role is deemed office-based we want our teams to be together four days per week.
Your Impact
Learn the technical aspects and business value of Palo Alto Networks products
Develop the skills necessary to propose cybersecurity solutions comprised of Palo Alto Networks products
Establish yourself as a trusted team member to SE leadership and colleagues while contributing to sales wins throughout the program
Architect and propose solutions that address the identified cybersecurity problems in each customer’s unique environment
Develop presentation skills and understanding of business and technical delivery methods
Ensure ongoing customer happiness, support, and adoption of cybersecurity solutions
Understand and effectively differentiate against our top competitors
Identify and document specific problems with prospective and current customers which can be solved through the deployment of integrated solutions
Act as the customer advocate for any issues that require technical assistance and follow up with the customer until the issue is resolved
Continuous self-improvement and learning to maintain technical leadership of applicable technologies (data center, SDN, public cloud, security, networking, etc.)
Your Experience
Bachelor’s or postgraduate degree in a technical discipline such as Computer Science, Computer Engineering, Cybersecurity, Information Systems, Information Technology, or a related program or equivalent technical experience required
Recent graduate with up to 3 years of professional work experience
Bilingual proficiency, preferably native, in Thai and fluent in written and spoken English
Excellent communication skills to effectively engage with local customers and collaborate with colleagues locally and across the Asia Pacific region
Proficiency in scripting or coding with Python, JavaScript, REST or XML
General understanding of Cyber Security Fundamentals, Networking Fundamentals of wide-area networks (WAN), local area networks (LAN), virtual networks, or Public Cloud networks such as Amazon Web Services, Microsoft Azure, and/or Google Cloud Platform
Demonstrates ability to understand and effectively present complex technical concepts to technical and non-technical audiences
Strong analytical skills to evaluate complex problems and a systematic approach to create solutions
Self-motivated and able to work in situations with changing or conflicting priorities
Strong passion towards Cybersecurity and acts as an evangelist or advocate in this space
Demonstrates a desire to learn modern network threats and malware, network forensics, automation tools and technologies, endpoint security technologies
Available to start work in November 2023
The Team
Being part of the SE Academy means you will be part of our broader Systems Engineering (SE) team, and you’ll support the sales team with technical expertise and establish trust with key clients. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development.
Our Commitment
We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Please note that we will not sponsor applicants for work visas for this position.