Job Opportunity at UNHCR

Available Position: Assistant Human Resources Officer

Organizational Setting and Work Relationships
Assistant Human Resources Officer will function under direct supervision of the (Senior) Administrative or Human Resources
Officer. Incumbent will handle HR related activities within the country/ operation, and he/she may directly supervise, coach and
guide locally recruited staff responsible for the personnel administration and other HR related matters. He/she will assist the
(Senior) Officer responsible for Administration/ Human Resources in the process of staffing and budget reviews, recruitment and
appointment of staff, and in the performance management and staff welfare issues. Incumbent will have close working
relationship with the staff-related services in UNHCR, such as the Personnel Administration Section (PAS), Affiliate Partnerships
and Recruitment Section (APRS). Assignments Management Section (AMS), Talent Development and Performance Section
(TDPS), Staff Health & Wellbeing Service (SHWS) and Global Learning and Development Centre (GLDC).
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their
delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and
Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members
are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial
competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Operational Context and Desired Candidate Profile
The Human Resources team in the Regional Bureau for Asia and the Pacific has a regional mandate in providing support on a
wide range of HR roles and functions including oversight roles on a regular basis, to the country operations in the region. Within
this framework, the HR team has streamlined its roles and responsibilities to function efficiently and timely.
The Assistant HR Officer, thus, is expected to have good experience and functional skills in HR areas. The incumbent of this
position will serve as the Secretary to the Regional Assignment Committee which reviews local recruitments in eight different
countries in the Asia and the Pacific Region including the Regional Bureau for Asia & Pacific and several HQ divisions based in
Bangkok. Given the volume of submissions from the region, the Assistant HR Officer is expected to have established knowledge
of the policy and procedures on Recruitment and Assignment Policy (RAP) as well as the rules and procedures of the Assignment
Committee. Demonstrated experience in the role of a Secretary to RAC/LAC is an asset. The incumbent will also undertake
periodic audit of local recruitments under Local Assignment Committees in the region and therefore, a very good experience of
the rules and procedures is key to this position. As the primary responsible person for local recruitments and timely filling of
national positions both at the Bureau and HQ divisions, a thorough knowledge of UNHCR local recruitment procedures and
onboarding of new staff is required.
The Assistant HR Officer will serve as a backup for the Regional Bureau’s Human Resources Officer; therefore she/he is also
expected to have an excellent knowledge of the international recruitment and administration of International Professional staff
especially during emergency fast track assignments, and the Affiliate Workforce as well. Good knowledge of the HR System:
Workday is required to make HR data entries for the national staff at the Bureau, and support countries in the region where there

are no dedicated HR staff. Additionally, the incumbent will oversee the Affiliate Workforce recruitments and compliance in the
Bureau and the Region, so she/he will be expected to maintain accurate and timely statistics and HR data in the region.
Moreover, the Assistant HR Officer will also be responsible for the supervision and approval of medical reimbursements under
the Medical Insurance Plan (MIP) for national staff based at the Bureau and HQ Divisions in Bangkok. Good knowledge of HR
data management and reporting is required to keep Organigrams and other staffing lists updated for sharing with senior
management.

As part of the Bureau mandate, the Assistant HR Officer should possess:

– Demonstrated written, and oral communication including excellent drafting skills, and ability to work under pressure, in
addition to demonstrated coordination skills, communication.
– Demonstrated skills in statistical analysis and the use of related softwares.
– And maturity in dealing with HR matters with confidentiality and discretion are core skills required for this position.
– The incumbent should also be able to travel on mission to countries within the Asia region to support operations in HR
related matters and build capacity in local HR staff as and when required, hence, ability to ravel on missions is required.
– Demonstrated experience and functional skills in several HR areas in HR.
– Excellent experience in Recruitment and Assignments (processes and policies),
– Demonstrated experience and knowledge in international recruitments would also be a big asset.

Duties
– Provide input in the preparation of the annual operations programme review submissions, and in the review of the
training needs of the staff, making appropriate proposals to meet identified needs.
– Advise and counsel staff members on their rights, obligations, benefits and entitlements in line with UN/UNHCR staff
rules and regulations.
– Assist in timely advertising and filling of General Service and National Officer vacancies. Prepare submissions for the
review by the local Assignments Committee (AC). Process recruitment, assignment and reassignment of local staff for
the country operation, in accordance with UN/UNHCR rules and procedures.
– Conduct regular audit and verification of personnel records in the office, including audit of MSRP entries into HR
module, as well as of the attendance, overtime and leave records. Monitor maintenance of the daily tracking system to
ensure accurate information is provided on staff and families in case of emergency. Provide support, guidance and
training to all staff performing personnel administration and other HR related functions.
– Brief newly-arrived international staff on related administrative formalities; process and follow up on their accreditations
and other related documents, and arrange for their onward travel to the field office, if applicable.
– Supervise administration of UNHCR medical insurance plan for locally recruited staff. Assist staff and dependants in
case of medical evacuation.
– Assist in HR related activities of the security evacuation plan, ensuring relocations/evacuations are managed and
administered in line with the provisions of the UN Security Management System Policy.
– Maintain liaison with the support sections and divisions at headquarters, specifically with DHRM, on matters related to
the recruitment and personnel administration support, medical and other issues of staff welfare and safety.
– Enforce local compliance with the UN/UNHCR staff rules and regulations, as well as with the performance management
system.
– Clear issuance and extension of contracts for locally recruited staff.
– Clear payments related to personnel issues such as settlement of travel claims, overtime claims, hazard pay, MIP
reimbursements, medical and security evacuations, shipment costs.
– Perform other related duties as required.

Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
For P1/NOA – 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no
experience with Doctorate degree

Field(s) of Education
Human Resources Management; Law; Administration; or other relevant field.
(Field(s) of Education marked with an asterisk* are essential)

Certificates and/or Licenses
Not specified.
(Certificates and Licenses marked with an asterisk* are essential)
Relevant Job Experience

Essential
Good knowledge of UNHCR administrative procedures and processes and exposure to provision of support services in an
international organization.

Desirable
Knowledge of UN/UNHCR field operational realities, especially in hardship duty stations. Field experience with UNHCR and/or
with other humanitarian organizations is an asset. High IT affinity and working experience of PeopleSoft/MSRP HR module, as
well as with MSRP Financials and Focus.

Functional Skills
UN-UN/UNHCR Administrative Rules, Regulations and Procedures
HR-PeopleSoft Human Capital Management
FI-ERP Financial Management (SAP, Oracle, PeopleSoft, Workday and other)
PG-Resource planning
FO-Operational activities in hardship duty stations
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local
language.

Competency Requirements
All jobs at UNHCR require six core competencies and may also require managerial competencies and/or cross-functional
competencies. The six core competencies are listed below.

Core Competencies:
Accountability
Communication
Organizational Awareness
Teamwork & Collaboration
Commitment to Continuous Learning
Client & Result Orientation

Managerial Competencies:
Managing Resources

Cross-Functional Competencies:
Analytical Thinking
Change Capability and Adaptability
Planning and Organizing
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person
feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and
abuse, harassment including sexual harassment, sexism, gender inequality, discrimination, and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing
dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these
issues arise.

Remuneration:
A competitive compensation and benefits package is offered. For information on UN salaries, allowances, and benefits, please
visit the portal of the International Civil Service Commission at: http://icsc.un.org
No late applications will be accepted. Only shortlisted candidates will be contacted. Shortlisted candidates may be required to
sit for a written test and/or oral interview. UNHCR does not charge a fee at any stage of the recruitment process (application,
interview, processing, or any other fees).
UNHCR strongly encourages qualified female applicants for this position. UNHCR seeks to ensure that male and female
employees are given equal career opportunities. UNHCR is committed to achieving workforce diversity in terms of gender,
nationality, and culture. All applications will be treated with the strictest confidentiality.
Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern is subject to proof of
vaccination against Covid-19.
UNHCR has a zero-tolerance policy against Sexual Exploitation and Abuse (SEA). SEA is unacceptable behavior and prohibited
conduct for UNHCR personnel. It constitutes acts of serious misconduct and is therefore grounds for disciplinary measures,
including dismissal. Any concerns or suspicions about a possible case of SEA should be reported immediately to the Inspector
General’s Office (IGO) at inspector@unhcr.org through the online complain form at https://www.unhcr.org/php/complaints.php
or by confidential fax: +41 22 739 73 80.