Senior Human Resources Associate



Senior Human Resources Associate


Fixed-Term Appointment




Human Resources, WFP Regional Bureau for Asia and the Pacific (RBB)

DUTY STATION (City, Country)

Bangkok, Thailand


1 year, renewable


To co-ordinate and deliver a full range of end-to-end recruitments from planning, sourcing to onboarding. Pro-actively partner with hiring managers to ensure that staffing needs and workforce planning requirements are well established. Lead and facilitate an effective client focused HR service to meet the needs of the Regional operations and priorities. Provide advice on WFP HR policies and procedures and expert guidance on recruitment, selection and related activities.


At this level Job holders have independent responsibility for technical, specialized work including planning, organization and coordination, and setting objectives. They deal with a variety of complex issues that are often undefined and involve areas of uncertainty and complex inter-relationships. The instructions received are broad and the job holders are expected to consistently demonstrate a high degree of responsibility and initiative to respond independently to queries. Job holders have a level of expertise and knowledge to adapt and develop systems and processes to continually improve the level of support provided. They are expected to motivate and develop a team of support staff and/or are responsible for specialized support service(s) where the work is undertaken with the help of specially designed techniques, methods and processes.


The WFP Regional Bureau for Asia and the Pacific (RBB) supports operations in the region and in line with the strategic shift to national capacity building to achieve zero hunger, provides technical assistance to staff and managers in the Asia Pacific region. WFP committed to a new way of working by linking all activities to the defined Strategic Outcomes and the resources used for implementing the activities to the results achieved. RBB HR plays critical role in supporting country office’s management and HR team in the workforce planning and its related activities in response to effective implementation of Country Strategic Plans.

KEY ACCOUNTABILITIES (not all-inclusive)



Talent Acquisition (TA) 50%
  • Oversee all aspects of talent acquisition strategies and activities in alignment with WFP corporate direction and Regional priorities, working with managers to understand their needs and organizing solutions to recruit and develop a high caliber workforce to deliver the business strategy.
  • Align job requirements to ensure consistency with WFP job profiles by working with the hiring managers, management and/or HR Business Partners so that up-to-date job descriptions are available and for use in talent sourcing activities.
  • Analyze and recommend options for an optimum sourcing approach to generate a good source of a gender balanced candidate pipeline and roster (i.e. Career Site/Job Board, Active search on Social Media, Internal Referral, Agency etc.) as well as other creative avenues for job search. Identify partners that could accelerate the recruitment process and/or TA approach.
  • Screen candidates to generate shortlist for hiring manager review via e-recruitment system and work with hiring manager to set up hiring assessment criteria to ensure consistent approach in the evaluation of the most suitable candidate.
  • Develop and assess various assessment tools and strategies to enhance the TA process. Lead the selection processes including administering of tests, case studies, organizing interviews, obtaining hiring manager’s and panels assessments and conducting reference checks.
  • Prepare job offers and coordinate offer process internally with HR, management and with the selected candidate.
  • Coordinate and provide a full range of HR TA services and activities including follow-up actions, resolution of issues and unforeseen situations, to ensure consistency and quality of talent acquisition services delivered to clients.
  • Maintain and develop relationships with all key stakeholders within the Regional Bureau, Country Offices and Headquarters.
  • Drive and support TA activities in the region by providing sourcing and hiring solutions to facilitate workforce planning and replenishment of gender balanced talent pipeline.
  • Lead onboarding activities for new staff joining WFP to ensure an effective onboarding experience including full briefing on the terms and conditions of service and other key aspects of working in WFP.
 Regional HR Projects linked to changing Organizational needs 


  • In response to WFP regional priorities, support HR related projects and TA activities that enable Country Director’s to make informed decisions about their workforce and people agenda in line with the Country Strategy priorities.
  • Assist in the development and delivery of tools and techniques that contribute to enhanced talent acquisition processes and workflow.  Occasional deployment to Country Offices to assist in workforce planning and TA activities locally.
  • Undertake various assessments, evaluations and perform a range of data analysis and produce statistics and reports that contribute to informed decision-making and support the effective and timely management of key HR priorities and trends.
Regional HR Operations  


  • Handle all aspects of HR operations and provide HR policy and process guidance on issues related to compensation and benefits, pension, medical and other HR related matters.
  • Perform required WINGS actions (SAP based corporate ERP system) in a timely an accurate manner. Carry out regular monitoring of data and initiate corrective actions to ensure accuracy of HR data and compliance with the established deadlines.
  • Review complex cases and make sound recommendations for HR/management consideration.
  • Oversee maintenance of confidential personnel records, HR databases and archives, to ensure data and files are accurately stored and updated in compliance with the established standards.
  • Co-ordinate and supervise the work of assigned HR staff, and support their learning and development, to ensure they possess up-to-date knowledge of HR systems and procedures required to perform their duties and subsequently can contribute to the provision of effective HR services.
  • Partake in HR oversight/support missions to country offices for standardization of HR processes and practices in line with the established HR policies.
  • Direct operational responsibility for Regional Office countries without a dedicated HR unit.



  • Understand and communicate the Strategic Objectives: Coaches team in the most effective ways to communicate WFP’s Strategic Objectives to WFP team and partners in the field.
  •  Be a force for positive change: Implements new methods or tools to improve team’s work processes and productivity.
  •  Make the mission inspiring to our team: Maps team’s activities and tasks to specific successes in beneficiary communities to showcase positive impact.
  •  Make our mission visible in everyday actions: Explains to teammates how each unit contributes to the overall WFP mission.


  • Look for ways to strengthen people’s skills: Identifies skill development opportunities such as training modules or on-the-job experiences for self, colleagues and direct reports.
  •  Create an inclusive culture: Facilitates team building activities to build rapport in own unit.
  •  Be a coach & provide constructive feedback: Facilitates the pairing of junior colleagues with coaches within own team.
  •  Create an “I will”/”We will” spirit: Proactively anticipates potential challenges and develops mitigation plans to ensure that team meets goals and targets.


  • Encourage innovation & creative solutions: Identifies opportunities to be creative in own work and to help team be more innovative and accurate in their respective tasks and areas of work.
  •  Focus on getting results: Monitors team’s deliverables and provides feedback to ensure outcomes are delivered consistently and accurately.
  •  Make commitments and make good on commitments: Provides accurate guidance to team on expected responsibilities and tasks, whilst also upholding own commitment to the team.
  •  Be Decisive: Sets an example and provides guidance to junior team members on when to escalate issues when faced with challenging issues in the workplace or in the field.


  • Connect and share across WFP units: Facilitates partnerships with other WFP units to accomplish missions in the field.
  •  Build strong external partnerships: Sets an example and provides guidance to team on how to build relationships with external partners.
  •  Be politically agile & adaptable: Articulates to colleagues or direct reports the value of contributing to other WFP teams and agency partnerships in fulfilling WFP’s goals and objectives.
  •  Be clear about the value WFP brings to partnerships: Organizes, monitors, and prioritizes own and team’s efforts to ensure that they will fulfill the needs of internal and external partners.


Capability Name

Description of the behavior expected for the proficiency level

Employee orientation

Shows expert knowledge of Country Office / Division challenges and applies this to provide tailored HR guidance, advice and support that enhances employee engagement. Proactively keeps abreast of the evolving local employee context, manages and applies employee engagement tactics to influence employee perceptions and to achieve the best outcome for the employee and WFP.

HR Expertise & Policy Knowledge

Is able to interpret and apply detailed knowledge of HR policies, operational processes, leading HR practices and internal regulations, within a complex organizational context, to provide guidance to employees and implement solutions within area of responsibility.

Business Knowledge & Partnership

Applies advanced knowledge of WFP’s organizational and HR strategic objectives, as well and operational complexities, in order to ensure alignment of HR support within own area of responsibility. Establishes and maintains internal network on an ongoing basis, to develop understanding of organizational challenges and local teams context and therefore, ensure focus on local priorities and people.

Enabling Talent Management Solutions

Demonstrates an advanced knowledge of WFP HR solutions within area of responsibility. Applies this, along with an in-depth understanding of the end user context, to plan, coordinate and manage effectively the implementation and execution of HR solutions.

HR Operations Management

Applies in-depth understanding of WFP HR Operations to ensure their full alignment with WFP’s HR strategy. Drives continuous HR operations improvement and oversees implementation of changes, by maintaining robust review processes.



Completion of secondary school education. Bachelor’s degree in Human Resources, Industrial Psychology, Business/Public Administration or related fields will be advantageous.

Experience and skills:

  • Seven or more years of responsible work experience in progressive Human Resources global/multinaitional organization with minimum 3 years’ experience in recruitment and HR Management associated administrative work.
  • Extensive experience in optimizing talent acquisition strategies and activities and knowledge of e-recruitment tools and other recruiting channels and optimum sourcing approaches.
  • Proven experience providing administrative and systems support across some activities in employment life cycle including: recruitment, interviews, training support, performance management, relocation support and policy implementation within a country office environment.
  • Strong number orientation, with ability to analyze reports and proactively make recommendations for improvements to the design and delivery of specialized services.
  • Good communication skills and in-depth understanding of HR principles and their application to respond to and resolve a range of complex HR queries.
  • Ability to build relationships with a variety of individuals across and outside WFP to effectively understand and meet HR support requirements.
  • Experience in supervising, supporting, and training others, as well as coordinating resources and organizing own work.
  • Ability to assert opinions and persuade others by developing logical and well-reasoned arguments.
  • Proficient in advanced MS Office skills in Excel and PowerPoint is required. Working knowledge of SAP would be an advantage.


Fluency in both oral and written communication in English and Thai.


Sunday 27 January 2019 (Midnight Bangkok Time)

Only short-listed candidate will be contacted

At a glance

Company: WFP

Posted Date: 01/10/2019

Deadline Date: 01/27/2019

Target Field :

No specific field of study

Employment Type : Full Time

Location : Thailand

About Company

Phone: +66 2 655 4115


Email :

How to Apply


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